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Outages

See real-time information on current and planned service interruptions. You’ll find details on affected areas, estimated resolution times, and updates as we work to restore services.
Telstra Outage Register: https://www.telstra.com.au/outages

Current Outages

QLD - Post Codes: 4418, 4419, 4424, 4425, 4426 — 10/04/2026 11:00 AM

Active

Impacted Customers: 754

Suspected Reason: Under investigation

Service Impacted: 4G Mobile Services (Calls to 000)

Expected Time for Resolution: To be determined, our network team are on the case and investigating

Last Update: 10/04/2026 12:00 PM

NSW/VIC Post Codes: 2738, 3494, 3496, 3498, 3500, 3501 — 01/04/2026 3:00 PM

Active

Impacted Customers: 354

Suspected Reason: Under investigation

Service Impacted: 4G Mobile Services

Expected Time for Resolution: To be determined, out network team are on the case and investigating.

Last Update: 08/04/2026 5:00 PM

WA - Post Codes: 6713, 6714 — 30/03/2026 9:00 AM

Active

Impacted Customers: 385

Suspected Reason: Under investigation

Service Impacted: 4G Mobile Services

Expected Time for Resolution: To be determined, our network team are on the case and investigating.

Last Update: 08/04/2026 5:00 PM

WA - Post Codes: 6532, 6537 — 28/03/2026 12:00 PM

Active

Impacted Customers: 728

Suspected Reason: Under investigation

Service Impacted: 4G Mobile Services

Expected Time for Resolution: To be determined, our network team are on the case and investigating.

Last Update: 08/04/2026 5:00 PM

NSW - Post Codes: 2340, 2342, 2344, 2345, 2346, 2347, 2353, 2355, 2380, 2382, 2720, 2824 — 27/03/2026 9:00 AM

Active

Impacted Customers: 1,949

Suspected Reason: Under investigation

Service Impacted: 4G Mobile Services

Expected Time for Resolution: To be determined, our network team are on the case and investigating.

Last Update: 08/04/2026 5:00 PM

QLD - Post Codes: 4874, 4892 — 23/03/2026 8:30 AM

Active

Impacted Customers: 993

Suspected Reason: Under Investigation

Service Impacted: 4G Mobile Services

Expected Time for Resolution: To be determined, our network team are on the case and investigating.

Last Update: 08/04/2026 5:00 PM

QLD - Post Codes: 4655 — 25/02/2026 1:00 PM

Active

Impacted Customers: 1,064

Suspected Reason: Under Investigation

Service Impacted: 4G Mobile Services

Expected Time for Resolution: To be determined, our network team are on the case and investigating.

Last Update: 08/04/2026 5:00 PM

SA - Post Codes: 5221, 5222, 5223 — 11/01/2026 10:00 AM

Active

Impacted Customers: 423

Suspected Reason: Under investigation

Service Impacted: 4G Mobile Services

Expected Time for Resolution: To be determined, our network team are on the case and investigating.

Last Update: 08/04/2026 5:00 PM

NT - Post Codes: 0822, 0852 — 04/04/2026 10:00 AM

Active

Impacted Customers: 1,409

Suspected Reason: Under investigation

Service Impacted: 4G Mobile Services

Expected Time for Resolution: To be determined, our network team are on the case and investigating.

Last Update: 08/04/2026 4:00 PM

WA - Postcodes 6725, 6726 — 06/02/2026 12:00 AM

Active

Impacted Customers: 327

Suspected Reason: Under investigation

Service Impacted: 4G Mobile Services

Expected Time for Resolution: To be determined, our network team are on the case and investigating.

Last Update: 29/03/2026 2:00 PM

International Roaming Restrictions in Russia — 06/10/2025 12:00 AM

Active

Suspected Reason: Russia has put in International Roaming restrictions since 6th October 2025. This will impact the ability to receive the Warning and Welcome SMS notifications. Voice services are not expected to be impacted and should be fully available.

Service Impacted: International Roaming

Expected Time for Resolution: Undetermined

Last Update: 15/10/2025 6:23 PM

Resolved Outages

No recently resolved outages to show (last 14 days).