TAS - Post Codes: 7140, 7321, 7468, 7469 - Calls to 000 may be affected
— 17/04/2026 9:00 AM
Active
Impacted Customers: 1,084
Suspected Reason: Under investigation
Service Impacted: Mobile 4G Services
Expected Time for Resolution: Our network team are on the case and investigating.
Last Update: 19/04/2026 3:00 PM
QLD - Post Codes: 4418, 4419, 4424, 4425, 4426
— 10/04/2026 11:00 AM
Active
Impacted Customers: 754
Suspected Reason: Under investigation
Service Impacted: 4G Mobile Services (Calls to 000)
Expected Time for Resolution: To be determined, our network team are on the case and investigating
Last Update: 10/04/2026 12:00 PM
NSW/VIC Post Codes: 2738, 3494, 3496, 3498, 3500, 3501
— 01/04/2026 3:00 PM
Active
Impacted Customers: 354
Suspected Reason: Under investigation
Service Impacted: 4G Mobile Services
Expected Time for Resolution: To be determined, out network team are on the case and investigating.
Last Update: 08/04/2026 5:00 PM
WA - Post Codes: 6713, 6714
— 30/03/2026 9:00 AM
Active
Impacted Customers: 385
Suspected Reason: Under investigation
Service Impacted: 4G Mobile Services
Expected Time for Resolution: To be determined, our network team are on the case and investigating.
Last Update: 08/04/2026 5:00 PM
WA - Post Codes: 6532, 6537
— 28/03/2026 12:00 PM
Active
Impacted Customers: 728
Suspected Reason: Under investigation
Service Impacted: 4G Mobile Services
Expected Time for Resolution: To be determined, our network team are on the case and investigating.
Last Update: 08/04/2026 5:00 PM
NSW - Post Codes: 2340, 2342, 2344, 2345, 2346, 2347, 2353, 2355, 2380, 2382, 2720, 2824
— 27/03/2026 9:00 AM
Active
Impacted Customers: 1,949
Suspected Reason: Under investigation
Service Impacted: 4G Mobile Services
Expected Time for Resolution: To be determined, our network team are on the case and investigating.
Last Update: 08/04/2026 5:00 PM
QLD - Post Codes: 4874, 4892
— 23/03/2026 8:30 AM
Active
Impacted Customers: 993
Suspected Reason: Under Investigation
Service Impacted: 4G Mobile Services
Expected Time for Resolution: To be determined, our network team are on the case and investigating.
Last Update: 08/04/2026 5:00 PM
QLD - Post Codes: 4655
— 25/02/2026 1:00 PM
Active
Impacted Customers: 1,064
Suspected Reason: Under Investigation
Service Impacted: 4G Mobile Services
Expected Time for Resolution: To be determined, our network team are on the case and investigating.
Last Update: 08/04/2026 5:00 PM
SA - Post Codes: 5221, 5222, 5223
— 11/01/2026 10:00 AM
Active
Impacted Customers: 423
Suspected Reason: Under investigation
Service Impacted: 4G Mobile Services
Expected Time for Resolution: To be determined, our network team are on the case and investigating.
Last Update: 08/04/2026 5:00 PM
NT - Post Codes: 0822, 0852
— 04/04/2026 10:00 AM
Active
Impacted Customers: 1,409
Suspected Reason: Under investigation
Service Impacted: 4G Mobile Services
Expected Time for Resolution: To be determined, our network team are on the case and investigating.
Last Update: 08/04/2026 4:00 PM
WA - Postcodes 6725, 6726
— 06/02/2026 12:00 AM
Active
Impacted Customers: 327
Suspected Reason: Under investigation
Service Impacted: 4G Mobile Services
Expected Time for Resolution: To be determined, our network team are on the case and investigating.
Last Update: 29/03/2026 2:00 PM
International Roaming Restrictions in Russia
— 06/10/2025 12:00 AM
Active
Suspected Reason: Russia has put in International Roaming restrictions since 6th October 2025. This will impact the ability to receive the Warning and Welcome SMS notifications. Voice services are not expected to be impacted and should be fully available.
Service Impacted: International Roaming
Expected Time for Resolution: Undetermined
Last Update: 15/10/2025 6:23 PM