See real-time information on current and planned service interruptions. You’ll find details on affected areas, estimated resolution times, and updates as we work to restore services.
Telstra Outage Register: https://www.telstra.com.au/outages
Suspected Reason: Under investigation
Service Impacted: Mobile 4G Services
Expected Time for Resolution: To be determined, our network team are on the case and investigating.
Last Update: 16/01/2026 9:00 AM
Suspected Reason: 4G service outage due to site failure
Service Impacted: Mobile 4G Services
Expected Time for Resolution: To be determined, our network team are on the case and investigating.
Last Update: 15/01/2026 4:00 PM
Suspected Reason: Under investigation
Service Impacted: Mobile 4G Services
Expected Time for Resolution: To be determined, our network team are on the case and investigating.
Last Update: 15/01/2026 3:00 PM
Suspected Reason: Under investigation
Service Impacted: Mobile 4G Services
Expected Time for Resolution: To be determined, our network team are on the case and investigating.
Last Update: 15/01/2026 3:00 PM
Suspected Reason: Russia has put in International Roaming restrictions since 6th October 2025. This will impact the ability to receive the Warning and Welcome SMS notifications. Voice services are not expected to be impacted and should be fully available.
Service Impacted: International Roaming
Expected Time for Resolution: Undetermined
Last Update: 15/10/2025 6:23 PM
Service Impacted: NBN Fixed Wireless
Summary: Unplanned NBN Fixed Wireless Service Outage - Network engineers are investigating an outage at a Fixed Wireless tower at Albury NSW and downstream towers, that has caused a loss of service.
Resolved: 15/01/2026 11:25 PM
Service Impacted: NBN
Summary: [Risk of Network Impact] NBN Network Management Team are aware of severe weather warnings in place from Port Douglas to Airlie Beach, including Townsville, Cairns, Bowen and Proserpine in northeast Queensland coast which is affecting NBN services for customers across various technologies. At this time, there is no confirmed damage to network assets; however, impacts will continue to be monitored closely in the coming days.
Resolved: 14/01/2026 3:45 PM
Service Impacted: NBN
Summary: [Risk of Network Impact] At this time, there is no confirmed damage to network assets; however, impacts will continue to be monitored closely in the coming days. Extreme heat and fire activity may result in widespread power outages, damage to network infrastructure, and increased risk to assets.
Resolved: 14/01/2026 3:10 PM
Service Impacted: Mobile 4G Services
Summary: Under investigation
Resolved: 14/01/2026 3:00 PM
Service Impacted: Mobile 4G Services
Summary: Under investigation
Resolved: 14/01/2026 1:35 PM
Service Impacted: Mobile 4G Services
Summary: 4G service outage due to site failure
Resolved: 14/01/2026 1:35 PM
Service Impacted: Mobile 4G Services
Summary: 4G service outage due to site failure - may impact calls to 000
Resolved: 14/01/2026 1:35 PM
Service Impacted: Mobile 4G Services
Summary: 4G service outage due to site failure - may impact calls to 000
Resolved: 14/01/2026 1:35 PM
Service Impacted: Mobile 4G Services
Summary: Under investigation
Resolved: 14/01/2026 1:35 PM
Service Impacted: Mobile 4G Services
Summary: 4G service outage due to site failure
Resolved: 14/01/2026 1:30 PM
Service Impacted: Mobile 4G Services
Summary: Under investigation
Resolved: 14/01/2026 1:30 PM
Service Impacted: Mobile 4G Services
Summary: Under investigation
Resolved: 14/01/2026 1:30 PM
Service Impacted: Mobile 4G Services
Summary: Under investigation
Resolved: 14/01/2026 1:30 PM
Service Impacted: Mobile 4G Services
Summary: Under investigation
Resolved: 14/01/2026 1:25 PM
Service Impacted: Mobile 4G Services
Summary: Under investigation
Resolved: 14/01/2026 1:25 PM
Service Impacted: Mobile 4G Services
Summary: 4G service outage due to site failure
Resolved: 14/01/2026 1:25 PM
Service Impacted: Mobile 4G Services
Summary: Under investigation
Resolved: 14/01/2026 1:20 PM
Service Impacted: Mobile 4G Services
Summary: 4G service outage due to site failure
Resolved: 14/01/2026 1:20 PM
Service Impacted: Mobile 4G Services
Summary: Under investigation
Resolved: 14/01/2026 9:45 AM
Service Impacted: NBN
Summary: NBN is experiencing an unplanned outage in Alexandra, VIC due to a cable break 23.7km from the node. The site is currently located in a Red Zone due to bushfire activity and Field Services are most likely unable to attend.
Resolved: 13/01/2026 8:55 PM
Service Impacted: Mobile 4G Services
Summary: 4G service outage due to site failure
Resolved: 13/01/2026 3:00 PM