Post Codes: 4404, 4405, 4407
— 03/03/2026 12:00 PM
Active
Impacted Customers: 1,503
Suspected Reason: Under investigation
Service Impacted: 4G Mobile Services
Expected Time for Resolution: To be determined, our network team are on the case and investigating.
Last Update: 04/03/2026 5:00 PM
NSW - Post Codes: 2450, 2452, 2454
— 26/02/2026 9:00 AM
Active
Impacted Customers: 1,341
Suspected Reason: Under investigation
Service Impacted: 4G Mobile Services
Expected Time for Resolution: To be determined, our network team are on the case and investigating.
Last Update: 01/03/2026 5:00 PM
QLD - Post Codes: 4655
— 25/02/2026 2:31 PM
Active
Impacted Customers: 1,064
Suspected Reason: Unplanned outage
Service Impacted: 4G Mobile Services
Expected Time for Resolution: To be determined, our network team are on the case and investigating.
Last Update: 25/02/2026 2:31 PM
WA - Postcodes 6530, 6532, 6535
— 01/01/2026 8:55 AM
Active
Impacted Customers: 1,534
Suspected Reason: 4G service outage due to site failure
Service Impacted: 4G Mobile Services
Expected Time for Resolution: To be determined, our network team are on the case and investigating.
Last Update: 08/02/2026 3:00 PM
International Roaming Restrictions in Russia
— 06/10/2025 12:00 AM
Active
Suspected Reason: Russia has put in International Roaming restrictions since 6th October 2025. This will impact the ability to receive the Warning and Welcome SMS notifications. Voice services are not expected to be impacted and should be fully available.
Service Impacted: International Roaming
Expected Time for Resolution: Undetermined
Last Update: 15/10/2025 6:23 PM