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Outages

See real-time information on current and planned service interruptions. You’ll find details on affected areas, estimated resolution times, and updates as we work to restore services.
Telstra Outage Register: https://www.telstra.com.au/outages

Current Outages

Post Codes: 4404, 4405, 4407 — 03/03/2026 12:00 PM

Active

Impacted Customers: 1,503

Suspected Reason: Under investigation

Service Impacted: 4G Mobile Services

Expected Time for Resolution: To be determined, our network team are on the case and investigating.

Last Update: 04/03/2026 5:00 PM

NSW - Post Codes: 2450, 2452, 2454 — 26/02/2026 9:00 AM

Active

Impacted Customers: 1,341

Suspected Reason: Under investigation

Service Impacted: 4G Mobile Services

Expected Time for Resolution: To be determined, our network team are on the case and investigating.

Last Update: 01/03/2026 5:00 PM

QLD - Post Codes: 4655 — 25/02/2026 2:31 PM

Active

Impacted Customers: 1,064

Suspected Reason: Unplanned outage

Service Impacted: 4G Mobile Services

Expected Time for Resolution: To be determined, our network team are on the case and investigating.

Last Update: 25/02/2026 2:31 PM

WA - Postcodes 6530, 6532, 6535 — 01/01/2026 8:55 AM

Active

Impacted Customers: 1,534

Suspected Reason: 4G service outage due to site failure

Service Impacted: 4G Mobile Services

Expected Time for Resolution: To be determined, our network team are on the case and investigating.

Last Update: 08/02/2026 3:00 PM

International Roaming Restrictions in Russia — 06/10/2025 12:00 AM

Active

Suspected Reason: Russia has put in International Roaming restrictions since 6th October 2025. This will impact the ability to receive the Warning and Welcome SMS notifications. Voice services are not expected to be impacted and should be fully available.

Service Impacted: International Roaming

Expected Time for Resolution: Undetermined

Last Update: 15/10/2025 6:23 PM

Resolved Outages

SA - Post Codes: 5680, 5690 (Calls to 000 affected) — Resolved

Resolved

Impacted Customers: 316

Service Impacted: 4G Mobile Services

Summary: To be determined

Resolved: 01/03/2026 5:00 PM

WA - Post Codes: 6725 — Resolved

Resolved

Impacted Customers: 327

Service Impacted: 4G Mobile Services

Summary: Under investigation

Resolved: 25/02/2026 2:00 PM

SA - Post Codes: 5221, 5222, 5223 — Resolved

Resolved

Impacted Customers: 423

Service Impacted: 4G Mobile Services

Summary: Under investigation

Resolved: 25/02/2026 8:30 AM

QLD - Post Codes: 4314, 4601, 4605, 4608, 4615, 4680 — Resolved

Resolved

Impacted Customers: 1,324

Service Impacted: 4G Mobile Services

Summary: Under investigation - Some customers may be unable to contact 000

Resolved: 24/02/2026 4:30 PM

QLD - Post codes: 4876, 4892, 9998, 9999 — Resolved

Resolved

Impacted Customers: 861

Service Impacted: 4G Mobile Services

Summary: Under investigation

Resolved: 20/02/2026 9:30 AM

QLD - Post Codes: 4800, 4873, 4895 — Resolved

Resolved

Impacted Customers: 265

Service Impacted: 4G Mobile Services

Summary: Under investigation

Resolved: 20/02/2026 9:30 AM