Legal and Compliance Information
Important legal documents, critical service notices, and company policies. We’re committed to transparency, compliance, and providing you with the information you need to understand your rights, responsibilities, and how we operate.
Privacy Policy
Learn how Callnet collects, uses, and protects your personal information. We’re committed to keeping your data safe and respecting your privacy.
Financial Hardship Policy
If you're experiencing financial difficulty, we’re here to help. Find out about the support options available to assist you in managing your Callnet services.
Complaints Handling Policy
We value your feedback. This policy outlines how you can raise a complaint and the steps we take to resolve issues fairly and efficiently.
Fair Use Policy
Our Fair Use Policy ensures all customers enjoy reliable services. Learn about responsible usage and how we manage network performance.