A SIM-only plan includes data, calls, SMS, and optional add-ons but does not come with a handset. It’s an ideal choice for use with your existing unlocked phone. With no lock-in contracts, Callnet’s SIM-only plans gives you the flexibility to adjust your plan as your needs evolve.

Yes, with Callnet's International Travel Roaming Packs.

Of course! You can upgrade your plan at anytime by calling our customer support team. The new plan will take affect immediately, and the associated charges will be reflected in the next billing statement.

Absolutely! You can either move your existing phone number to Callnet, or get a new one. The process to move your existing phone number across is fairly simple, and usually completed within 1 hour of us activating your SIM.

Important: if you are switching from another provider and still under contract, we recommend checking with them for any fees associated with early termination.

You can choose between a Physical SIM or an eSIM.

A Physical SIM is compatible with all devices and comes in adjustable sizes (Standard, Micro or Nano) to fit your phone.

An eSIM is a digital SIM embedded in your device. To use an eSIM, your phone must be eSIM compatible. Since there’s no need to wait for a physical SIM to arrive, you can activate your Callnet mobile plan in minutes!

Physical SIMs are free, eSIMs have a $5 activation fee.

Callnet Mobile Sharing Plus - 100 Mbps

Callnet Mobile Sharing Ultra - 100 Mbps

Callnet Mobile Sharing Elite - 250 Mbps

Once the data pool has been exhausted, a 10GB auto bolt-on will be automatically activated for $60.01 inc GST. The bolt-on applies to the entire pool not the individual services. The bolt-on expires at the end of the billing cycle.

Your data allowance will reset on 28th of each month.

Included Usage:

• Unlimited calls, SMS and MMS to mobiles and landlines within Australia
• Voicemail
• Unlimited calls to 13, 1300 or 1800 numbers
• Included data as specified for the plan you have chosen
• Unlimited calls and SMS to selected countries (refer to Critical Information Summary of your chosen plan to view selected countries)

Excluded Usage:

• Calls and SMS to countries outside of included list
• Video MMS to national and international numbers
• Video calls to national and international numbers
• Calls to satellite phones
• SMS to 13/1300, 18/1800 or international numbers
• MMS to international numbers

You'll need to bring your own 4G or 5G compatible phone to use with your Callnet mobile plan. A 5G-enabled phone is required in a 5G coverage area to access the 5G network. If you are not within a 5G coverage area, your service will automatically switch over to 4G and speeds will be less than that of 5G. Your phone will need to be unlocked to be able to use Callnet's services.

If you choose a physical SIM, you can either choose to have the SIM card posted to you, or you can collect from our office in South Burnie Tasmania. SIM cards are posted to you at no charge.

If you choose an eSIM, a QR code will be emailed to you.

To activate your new SIM card, please contact our customer support team.

In the event that your lose your phone, please call our customer support team as soon as possible so that we can block your service. Our team will suspend your service, arrange for a new SIM card if required, and get you back up and running as soon as possible.

Data pooling is available for services under the same company, allowing shared data across multiple users. 4G, 5G, Mobile and Mobile Data plans can be combined in a pool. The pooling plans do not include data banking or data rollover features. A data pool can accommodate up to 300 services per pool. Additional pools can be created if you exceed this limit.