Upgrade to NBN Full Fibre
NBN is expanding its fibre technology to improve internet experience across Australia, by installing fibre directly into homes. This allows customers with Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) connections to potentially upgrade to Fibre to the Premises (FTTP) technology. The rollout is ongoing, with new areas becoming eligible for the upgrade each month.
Callnet NBN
Elite 250
250/100 Mbps $129
Sign Up- Unlimited Data
- 12-month Contract
- $0 setup fee
- Modems starting at $299 or supply your own
- Expert support from our 100% Australian based team
Callnet NBN
Professional 1000
1000/400 Mbps $199
Sign Up- Unlimited Data
- 12-month Contract
- $0 setup fee
- Modems starting at $299 or supply your own
- Expert support from our 100% Australian based team
- FTTN - Minimum 100 Mbps / 20 Mbps
- FTTC - Minimum 250 Mbps / 25 Mbps
Check Your Address for NBN Availability
Find out if NBN is available at your home or business. Simply enter your address to see available connection types and plans in your area.
Check AvailabilityFibre Upgrade FAQS
Once the fibre upgrade has been ordered, NBN estimates up to 29 business days. The timeline depends on your location and existing NBN technology, so it may take longer than this to be completed.
An NBN technician will need to install new equipment on the inside and outside of your property. Any communication regarding the upgrade will be sent to you via email or SMS. You may receive a phone call from the NBN technician in the lead up to your appointment. An adult over the age of 18 must be present during the Installation appointment.
The installation appointment generally take 3-4 hours but could take longer for more complex connections. Depending on your installation, there may be some noisy works or temporary service interruptions.
In most cases, there are no fees associated with the Fibre installation. If NBN determines that extra infrastructure (e.g. trenching or conduit) is required, there may be additional fees. The NBN technician will determine this at the time of your installation, and the cost of the infrastructure must be paid by you.
You will need the landlord's permission to upgrade the Fibre at the premise. This permission will need to be provided in writing.
FTTP connections require a compatible modem/router to be able to connect. To find out if your existing modem will work with the Fibre Upgrade, please contact our Customer Support team.
If you have an existing NBN service with Callnet, this service will be cancelled once the FTTP connection is active. If the existing service is in contract, an Early Termination Charge will apply. Please refer to the Critical Information Summary for your service to find out more information about Early Termination Charges. The FTTP service is connected as a standalone service and will not act as replacement for the existing NBN service.
During the Fibre Upgrade, the copper line will be replaced. If your landline phone was using the copper line, you'll need to switch to an IP phone service (internet-based) to keep your landline number. Your landline number may be disconnected if you do not switch to an IP phone service. All phone sockets inside your home may be disabled after installation.
NBN
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Fibre Upgrade
The NBN network is expanding its fibre network to more locations across Australia, and your home may qualify for a fibre upgrade. This upgrade opens the door to enhanced speeds and flexible features available through Callnet.
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