Outages
See real-time information on current and planned service interruptions. You’ll find details on affected areas, estimated resolution times, and updates as our team works to restore services as quickly as possible.
Current Outages
WOODRIDGE, WA - 16/08/2025 11:10 AM
Impacted customers: 2057
Suspected reason: Site failure
Services impacted: Mobile
Expected time for resolution: 17 Aug 2025 20:00 AEST
Last Update: 16/08/2025 11:10 AM
NSW - Post Codes: 2370, 2371, 2660 - 04/08/2025 3:30 PM
Impacted Customers: 6661
Suspected Reason: Under investigation
Service Impacted: Mobile 4G services
Expected Time for Resolution: To be determined
Last Update: 04/08/2025 3:30 PM
HERBERT VIA MARLBOROUGH, QLD - 08/08/2025 12:15 PM
Impacted customers: 1151
Suspected reason: Under investigation
Services impacted: Mobile services
Expected time for resolution: To be determined
Last Update: 08/08/2025 12:15 PM
ATHERTON, QLD - 30/07/2025 9:30 AM
Impacted customers: 13391
Suspected reason: Under investigation
Services impacted: Mobile 5G services
Expected time for resolution: To be determined
Last Update: 30/07/2025 9:30 AM
NSW - Post Codes: 2370, 2371, 2660 - 04/08/2025 3:30 PM
Impacted customers: 6661
Suspected reason: Under investigation
Services impacted: Mobile 4G services
Expected time for resolution: To be determined
Last Update: 04/08/2025 3:30 PM
RANKEN, NT - 18/08/2025 9:30 AM
Impacted customers: 587
Suspected reason: Under investigation
Services impacted: Mobile services
Expected time for resolution: To be determined
Last Update: 18/08/2025 9:30 AM
NSW - Post Codes: 2360, 2361, 2402, 2403, 2408, 2410 - 04/08/2025 12:00 PM
Impacted customers: 6661
Suspected reason: Under investigation
Services impacted: Mobile 4G services
Expected time for resolution: To be determined
Last Update: 04/08/2025 12:00 PM
NSW/QLD - Post Codes: 2405, 2406, 4494, 4496, 4498 - 04/08/2025 12:45 PM
Impacted customers: 6661
Suspected reason: Under investigation
Services impacted: Mobile 4G services
Expected time for resolution: To be determined
Last Update: 04/08/2025 12:45 PM
HAY POINT, QLD - 15/08/2025 4:00 PM
Impacted customers: 3666
Suspected reason: Under investigation
Services impacted: Mobile
Expected time for resolution: To be determined
Last Update: 15/08/2025 4:00 PM
NSW - Post Codes: 2370, 2371, 2372 - 04/08/2025 12:00 PM
Impacted customers: 6661
Suspected reason: Under investigation
Services impacted: Mobile 4G services
Expected time for resolution: To be determined
Last Update: 04/08/2025 12:00 PM
NSW - Post Codes: 2350, 2365 - 04/08/2025 3:30 PM
Impacted customers: 6661
Suspected reason: Under investigation
Services impacted: Mobile 4G services
Expected time for resolution: To be determined
Last Update: 04/08/2025 3:30 PM
EIDSVOLD, QLD - 06/08/2025 9:30 AM
Impacted customers: 2917
Suspected reason: Under investigation
Services impacted: Mobile services
Expected time for resolution: To be determined
Last Update: 06/08/2025 9:30 AM
MER ISLAND, QLD - 14/08/2025 4:00 PM
Impacted customers: 355
Suspected reason: Under investigation
Services impacted: Mobile services
Expected time for resolution: To be determined
Last Update: 14/08/2025 4:00 PM
NSW - Post Codes: 2042, 2350, 2358, 2650 - 04/08/2025 10:00 AM
Impacted customers: 6661
Suspected reason: Under investigation
Services impacted: Mobile 4G services
Expected time for resolution: To be determined
Last Update: 04/08/2025 10:00 AM
WA - Post Codes: 6218, 6219, 6220, 6221, 6223, 6224, 6233 - 15/08/2025 10:30 AM
Impacted customers: 3413
Suspected reason: Under investigation
Services impacted: Mobile 4G services
Expected time for resolution: To be determined
Last Update: 15/08/2025 10:30 AM
NSW - Post Codes: 2453 - 04/08/2025 12:45 PM
Impacted customers: 6661
Suspected reason: Under investigation
Services impacted: Mobile 4G services
Expected time for resolution: To be determined
Last Update: 04/08/2025 12:45 PM
FORTESCUE, WA - 02/08/2025 10:00 AM
Impacted customers: 2132
Suspected reason: Under investigation
Services impacted: Mobile services
Expected time for resolution: To be determined
Last Update: 02/08/2025 10:00 AM
NSW - Post Codes: 2370, 2371 - 04/08/2025 3:30 PM
Impacted customers: 6661
Suspected reason: Under investigation
Services impacted: Mobile 4G services
Expected time for resolution: To be determined
Last Update: 04/08/2025 3:30 PM
GUYRA, NSW - 03/08/2025 11:15 AM
Impacted customers: 6783
Suspected reason: Under investigation
Services impacted: Mobile services
Expected time for resolution: To be determined
Last Update: 03/08/2025 11:15 AM
NSW - Post Codes: 2360, 2361, 2371, 2390, 2400 - 04/08/2025 3:30 PM
Impacted customers: 6661
Suspected reason: Under investigation
Services impacted: Mobile 4G services
Expected time for resolution: To be determined
Last Update: 04/08/2025 3:30 PM
WAY WAY, NSW - 06/08/2025 9:30 AM
Impacted customers: 16934
Suspected reason: Under investigation
Services impacted: Mobile services
Expected time for resolution: To be determined
Last Update: 06/08/2025 9:30 AM
NSW - Post Codes: 2324, 2440, 2441, 2450, 2474 - 04/08/2025 9:30 AM
Impacted customers: 1332
Suspected reason: Under investigation
Services impacted: Mobile 4G services
Expected time for resolution: To be determined
Last Update: 04/08/2025 9:30 AM
NSW - Post Codes: 2371, 2372 - 04/08/2025 4:00 PM
Impacted customers: 6661
Suspected reason: Under investigation
Services impacted: Mobile 4G services
Expected time for resolution: To be determined
Last Update: 04/08/2025 4:00 PM
MARONG, VIC - 18/07/2025 8:30 AM
Impacted customers: 6518
Suspected reason: Under investigation
Services impacted: Mobile services
Expected time for resolution: To be determined
Last Update: 18/07/2025 8:30 AM
MABUIAG ISLAND, QLD - 08/08/2025 9:30 AM
Impacted customers: 254
Suspected reason: Under investigation
Services impacted: Mobile services
Expected time for resolution: To be determined
Last Update: 08/08/2025 9:30 AM
NSW/QLD - Post Codes: 2360, 2361, 2371, 2390, 2400, 2410, 4380, 4385 - 04/08/2025 3:30 PM
Impacted customers: 6661
Suspected reason: Under investigation
Services impacted: Mobile 4G services
Expected time for resolution: To be determined
Last Update: 04/08/2025 3:30 PM
KOWANYAMA, QLD - 14/08/2025 2:00 PM
Impacted customers: 1030
Suspected reason: Under investigation
Services impacted: Mobile services
Expected time for resolution: To be determined
Last Update: 14/08/2025 2:00 PM
NORTHCLIFFE, WA - 15/08/2025 8:30 AM
Impacted customers: 1215
Suspected reason: Under investigation
Services impacted: Mobile services
Expected time for resolution: To be determined
Last Update: 15/08/2025 8:30 AM
NARROGIN, WA - 16/07/2025 8:30 AM
Impacted customers: 7529
Suspected reason: Under investigation
Services impacted: Mobile
Expected time for resolution: To be determined
Last Update: 16/07/2025 8:30 AM
MOUNT WHITE, NSW - 04/08/2025 4:00 PM
Impacted customers: 1265
Suspected reason: Under investigation
Services impacted: Mobile services
Expected time for resolution: To be determined
Last Update: 04/08/2025 4:00 PM
QLD AREAS 4882, 4883, 4885, 4887 - 30/07/2025 9:30 AM
Impacted customers: 13391
Suspected reason: Under investigation
Services impacted: Mobile 4G services
Expected time for resolution: To be determined
Last Update: 31/07/2025 3:00 PM
NSW - Post Codes: 2399, 2400, 2401 - 04/08/2025 12:00 PM
Impacted customers: 6661
Suspected reason: Under investigation
Services impacted: Mobile 4G services
Expected time for resolution: To be determined
Last Update: 04/08/2025 12:00 PM
NSW - Post Codes: 2439, 2443, 2445, 2446, 2652, 2729 - 04/08/2025 9:15 AM
Impacted customers: 5750
Suspected reason: Under investigation
Services impacted: Mobile 4G services
Expected time for resolution: To be determined
Last Update: 04/08/2025 9:15 AM
CUNGULLA, QLD - 19/08/2025 10:00 AM
Impacted customers: 497
Suspected reason: Under investigation
Services impacted: Mobile services
Expected time for resolution: To be determined
Last Update: 19/08/2025 10:00 AM
TI TREE, NT - 16/08/2025 11:15 AM
Impacted customers: 1303
Suspected reason: Under investigation
Services impacted: Mobile
Expected time for resolution: To be determined
Last Update: 16/08/2025 11:15 AM
WA - Post Codes: 6260, 6262 - 18/08/2025 1:30 PM
Impacted customers: 284
Suspected reason: Under investigation
Services impacted: Mobile 4G services
Expected time for resolution: To be determined
Last Update: 18/08/2025 1:30 PM
COOLADAR HILL, WA - 19/08/2025 9:00 AM
Impacted customers: 1501
Suspected reason: Under investigation
Services impacted: Mobile services
Expected time for resolution: To be determined
Last Update: 19/08/2025 9:00 AM
Resolved Outages
MYLOR, SA - Resolved
Impacted Customers: 3714
Resolved: 12/08/25 10:45 PM
MILES, QLD - Resolved
Impacted customers: 7248
Status: Resolved 08/08/25 4:45 PM