Stand Out From Your Competitors
Callnet’s 1300 and 1800 inbound services provide businesses with a professional and reliable way to manage incoming calls. These numbers offer a nationwide presence, making it easier for customers to reach your business from anywhere in Australia. A 1300 number allows callers to share the cost of the call, while an 1800 number provides a free call experience for customers.
To use Callnet’s 1300/1800 inbound services, a Callnet SIP Trunk is required. We can port an existing 1300/1800 number to our network or help you acquire a new one. A monthly access fee applies to all inbound services, and the service includes national-based routing only, with no international answering points permitted.
Backed by Callnet’s expert support, our inbound services help businesses enhance their communication strategy and deliver a superior customer experience. Get in touch with our team today to find the right solution for your business!
1300/1800 Inbound FAQS
A 1300 number charges callers a local rate from landlines (with varying mobile rates), with call costs shared between the caller and your business. A 1800 number is toll-free for callers, and your business covers the full cost.
A 1300 or 1800 number gives your business a strong national presence, allowing customers across Australia to reach you via a single, professional contact number. It also helps deliver an improved customer experience—with 1800 numbers being toll-free and 1300 numbers offering affordable call rates, customers are more likely to get in touch. Plus, these numbers offer portability, meaning you can take your number with you if you move locations or change phone systems, ensuring continuity and convenience for both your business and your customers.
To purchase a new 1300/1800 number, contact our Customer Support Team. We will be able to provide a list of current numbers available for purchase.
Yes, you can move (or port) your existing 1300 or 1800 number to Callnet. The process is straightforward, and we handle most of the work for you. You’ll just need to provide your current provider bill (that lists your 1300/1800 number) and sign a Porting Authority Form. There’s minimal downtime, and you can keep your number while enjoying Callnet’s competitive rates and flexible routing options.
Absolutely! To setup a pre-purchased number from the Numbering System with Callnet’s services, we will require proof of purchase/ownership. Contact our Customer Support Team to find out more about this process.
Yes, you have full control over where your 1300 or 1800 calls are routed. You can direct calls to a landline, mobile, VoIP service, or even multiple destinations based on factors like time of day, caller location, or call volume. This flexibility allows you to manage incoming calls efficiently and ensure they’re answered by the right team or location.
Yes, you can use a 1300 or 1800 number with your existing phone system. These numbers can be routed to your current landline, mobile, or VoIP service. Whether you're using a traditional phone setup or a cloud-based system, we can configure your 1300/1800 number to work seamlessly with it. Let us know your setup, and we’ll help you get connected.
NBN
Experience lightning-fast internet with Callnet's NBN services for your business! Benefit from smooth online meetings, and efficient remote work with reliable connectivity. Partner with Callnet today for the dependable connectivity your business needs!
NBN Fixed Wireless
Discover Callnet's NBN Fixed Wireless - perfect for rural and remote businesses! Our dependable, highspeed internet ensures seamless browsing and online collaboration. Stay connected with Callnet, regardless of your location!
Enterprise Ethernet
Enhance your business with Callnet's NBN Enterprise Ethernet! Our highspeed, dedicated connections ensure reliable performance and seamless data transmission for your critical operations. Ideal for businesses needing consistent bandwidth and low latency, Callnet's solutions empower you to scale with confidence!
SIM-Only Mobile Sharing Plans
Optimise your connectivity with Callnet's SIM-Only mobile sharing plans for businesses! Ideal for teams, our plans enable you to share data across multiple devices while offering the flexibility of no long-term commitments. Choose Callnet for seamless mobile sharing that supports your business needs!
SIM-Only Mobile Data Sharing Plans
Keep your team connected with Callnet's SIM-Only mobile data sharing plans! Perfect for businesses, these flexible plans allow data sharing across device without long-term contracts. Choose Callnet for seamless mobile connectivity!
Cloud Hosted PBX
Enhance your communications with Callnet's Cloud Hosted PBX! Our scalable solutions provide a powerful phone system without the need for traditional on-site hardware. Plus our systems include Callnet SIP Trunks for seamless connectivity!
SIP Trunk
Streamline your communications with Callnet's SIP Trunks! Our reliable SIP Trunk solutions provide high-quality voice calling, ensuring seamless connectivity for your business. With flexible, scalable options, you'll enjoy improved call performance and cost savings, all backed by expert support!
1300/1800 Inbound
Boost your businesses accessibility with Callnet's 1300/1800 Inbound services! These easy-to-remember numbers enhance customer engagement and allow you to provide a seamless experience regardless of location. Choose Callnet for reliable inbound services that keep your business connected and responsive!
International Roaming Travel Packs
Stay connected while travelling with Callnet's International Roaming Travel Packs! Enjoy flexible options designed to suit your roaming needs, with set allowances for data, calls, and SMS in eligible destinations. Avoid the hassle of unexpected charges and stay in control of your usage. Choose Callnet and experience seamless connectivity wherever you go!